Regulated and digital-first
The full journey, without the pressure call.
Build your profile, understand suitable routes, review the reasons and progress your application online. Message an adviser in the app when you choose, or receive support where regulation makes it appropriate.
Begin onlineSix checkpoints, all visible
- 01
Create the cover brief
Tell us who needs cover, location, priorities, timing and budget—without entering medical details into the initial lead form.
- 02
Complete the secure fact-find
Continue online or in the app with the information needed to assess demands, needs and suitable options.
- 03
Compare the contract
Look beyond price to hospital lists, outpatient access, cancer, mental health, underwriting, excesses and exclusions.
- 04
Review the recommendation
See the recommended route and reasons, relevant alternatives, costs, insurer documents and important limitations.
- 05
Apply securely
Complete insurer questions, declarations, document uploads and any e-signature in an approved secure process.
- 06
Track the outcome
Follow progress in the Client App. Cover starts only when the insurer confirms acceptance and the contractual start conditions are met.
Finance Magic Client AppYour health coverYour journey, in your hands
An adviser at your fingertips. Never in your way.
Start on the website, then continue securely in the Finance Magic Client App. Message a regulated adviser when you want help, pause when you want thinking space, and keep the application moving without an outbound pressure call.
- Complete the digital fact-find at your pace
- Chat with an adviser when you choose
- Review recommendations and product documents online
- Upload documents securely and follow application status
- Manage cases and products from your phone
Advice, not pressure. Human support remains available when you request it or where complexity, vulnerability or regulatory obligations make it appropriate. Adviser response times and availability are subject to published service hours.
